HCM Support

Hi-Class Machinery Ltd. believes that Service and Aftersales are of paramount importance in order to build and maintain a good customer portfolio, and this is demonstrated with the strong service team on board.

Our Service consists of free on line telephone and email assistance from our Service Support Manager Liam Price. Three additional field service engineers based throughout the UK compliment the team. Each engineer carries a full van of consumables and spare parts for all equipment sold by Hi Class Machinery, apart from the large selection of spares held back at base in Rushden.

Our Services include:

  • Full system installations
  • Contract Maintenance
  • Calibration
  • On site Fault Diagnostics and Repairs
  • Free Telephone and Email Technical Support
  • Back to base Repair Scheme (all manufactures and models)
  • Training
  • Electronic Board Repairs

So if you want some help setting or programming the equipment that you have purchased from us or have a calibration issue with your drier system, need a new belt on your conveyor or a machine refurbishment, regardless of make or model, call us on 01933 354463, where we will give you 100% support.